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Confusion fear over mail charges |
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Consumers at post offices across the UK face a "big change" on Monday as branches implement radical changes to mail charges, says a consumer watchdog.
Royal Mail will now price mail by size as well as weight. But it said 80% of post will cost the same amount to send.
A spokesman for watchdog Postwatch, Daryl Barrett, said consumers should take the time to understand the new system so as to pay the right price.
"It's a big change. It's about being aware of how to save money," she said.
Postwatch has raised concerns about how the costs would be introduced and has advised consumers to take time to study the new scheme.
Ms Barrett cited the example of a one-page A4 letter, which would cost 44p to post. By folding the letter in half, the letter becomes C5 size, and would cost 32p.
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